Hotel Upselling Without Pressure: What to Offer and When
A practical guide to increasing ancillary revenue through relevant offers, effective timing, pressure-free messaging, and a digital concierge.
✦ AN AI GUIDE FOR YOUR PROPERTY
Less routine. More time for guests.
Give guests a personal AI guide that knows your property and the local area as well as you do. And get back time for the things that make a stay special.
No app to downloadIn more than 100 languages
A STAY FULL OF POSSIBILITIESGENIUS LOCI
A GUEST ASKS
Where can we dine with a view?
Your AI guideLocal knowledge. Always at hand.
24/7Try Porto Vecchio on the lakeside promenade. It's best to book a table for the evening — would you like help with that?
See how it helps01 / A BETTER STAY STARTS HEREFrom the first “where can we park?”
to the last “we'll be back”.
to the last “we'll be back”.
The right answer
at every moment.
Your recommendations and practical information. In one chat that guests can take wherever they go.
g✦
Your local companionVilla Panorama · example property
✦FRIDAY, 16:42 · YOU'VE JUST ARRIVED
We're almost there. Where can we park and how do we get in?
g
Welcome! 👋 You can park in any available space just in front of the house. The keys are in the lockbox to the right of the entrance — the code is in your arrival email.
Everything for a smooth arrivalParking by the house · check-in from 15:00
The network is Panorama_Guest. You'll find the password on the card beside the TV. If you have trouble connecting, let your host know. 📶
Illustrative conversation. Your guide uses your property information.
You know your place best.
Now your guests can know it that way too.
02 / WHAT YOU LEARNGENIUS LOCI INTELLIGENCE
A guest asks.
You see the bigger picture.
Every question tells you something useful. Discover what guests are looking for, what troubles them and which extra services they'd value.
The pulse of your propertyEXAMPLE DATA
What are guests interested in?Share of questions by topic
From questions to better decisions.↗
01 — UNDERSTANDING
Less guesswork.
More “now we know”.
When guests keep asking about breakfast or parking, you know exactly which information to add. And what to tell them before they arrive next time.
✦Host knowledge + guest questions = a better stay.
03 / HOW GENIUS LOCI WORKS
Your knowledge.
Always at hand.
Your house rules, personal tips and local knowledge become a guide that helps guests at the right moment. In their own language.
YOU
You provide the information.
YOUR KNOWLEDGE BASE
Welcome to Villa Panorama
CHECK-INFrom 15:00.
PARKINGIn any available space in front of the house.
KEYSLockbox to the right of the entrance. Code in the arrival email.
Your information. Your recommendations.
AI
Your guide brings it to life.
Přijedeme ve čtyři. Kam s autem a kde jsou klíče?
Ve čtyři už se můžete ubytovat. Zaparkujte na volném místě před domem. Klíče jsou ve schránce vpravo od vchodu — kód najdete v příjezdovém e-mailu. Těšíme se na vás!
Based on your information✧
Helps with bookings, too.From a question to the next step.
100+ languages. 24/7.Help throughout the whole stay.
Places, weather and routes.Recommendations shaped around your guests.
Guest privacy.How we protect their data ↗Illustrative information and answers. Switch the topic or language to see the connection.
NOW IT'S YOUR GUESTS' TURNJust open it.
Just open it.
And start asking.
Your guide is ready. Guests only need a QR code in the room or a link you send before their trip.
No downloadNo registrationAnonymous
Guests don't need to enter their name or email. The guide opens straight in their browser.
1 Open the guide2 Start chatting
VILLA PANORAMAYour local companion.
Your local companion.
For the whole stay.
Tips, answers and help
right on your phone.
BEFORE YOUR ARRIVAL
From Villa Panorama
We look forward to welcoming you.
Everything for a smooth arrival is in your guide: where to park, how to get in and where to go for your first dinner.
Feel free to open it now. It'll be with you throughout your stay.
Example pre-arrival message.Your AI guideVilla Panorama
Welcome! 👋
I'll help with your property questions and exploring the area. Type what you'd like to know, or start with one of the questions.
No account. Straight to an answer.✦
Click the demo or scan the QR with your phone. The QR opens this design demo.
PRICINGA cosy apartment?
A cosy apartment?
Or an entire hotel?
Enter your properties and their room counts.
We'll calculate the price right away.
Your properties
Breakdown — Pro
| Property 1 · 20 roomsminimum price | ≈ 30 € |
| Total per year (−15 %) | 360 € |
| Monthly equivalent | ≈ 30 € / month |
* Messages are pooled across your account. Above the limit: Starter 0.08 €, Pro 0.07 €, Business 0.06 € per message.
Managing more than 10 properties or a hotel with over 150 rooms? We'll prepare a custom offer ↗
FROM THE GENIUS LOCI BLOGInspiration for
All articles ↗Inspiration for
your property.
AI Chatbot Metrics for Hotels: How to Prove Time Savings
A practical guide to measuring AI concierge usage, actual staff time saved, answer quality and return on investment for your property.
Guest Communication Automation at Every Stage of the Stay
A practical roadmap for automated messages before, during and after each stay, including examples, escalation rules and an implementation plan.
Give your place
a voice of its own.
Create your guide ↗Guests will feel welcome. Even when you're not around.
LET'S TALKHave a question?
Have a question?
We're here for you.
Tell us about your property and what you'd like your AI guide to help with.
One apartment or several properties.
We'll find an approach that makes sense for you.